Answered By: Darren Taylor
Last Updated: Jun 12, 2019     Views: 566


Trouble downloading some kinds of e-book?

To read or download many of our e-books, you will need to download an epub reader such as Bluefire.  Bluefire is free to download and will run on most phones, tablets, laptops and desktops using Windows, Android or iOS (not MacBooks, however – see below).

You will need an Adobe ID to access rights-controlled epub content like our subscription ebook services.


To use Bluefire on your own devices, just follow these steps to be ‘e-book ready’:

  1. If you don’t already have one, create an Adobe ID using your University e-mail address here.
  2. You can download Bluefire on your own devices here or from iTunes or Google Play. University staff and researchers: if you are using a University of Worcester PC or laptop, click the Windows button (bottom left of your screen), and search for Software Center. You'll find Bluefire available to install here, no admin rights required.)
  3. Follow the instructions on your device to install Bluefire.
  4. Once installed, open the Bluefire reader, and in the ‘Edit’ menu, select ‘Authorize App’.
  5. When prompted, enter your Adobe ID details.
  6. You’re now all set to choose, download and read all our e-book content which is provided in epub format!

(Some supplier sites tell you that you will need Adobe Digital Editions software – you don’t. Ignore that and go onto the next step to download and view with Bluefire.)

We’re also working with ICT to have Bluefire included as part of the standard UW PC image across all our campuses.


When you download an ebook, with Dawson Era for example, the file will be available as an .acsm file. This will open in Bluefire once installed. 



MacOS users please note: Bluefire support have confirmed to us that while there is a full version of Bluefire for iOS, there isn't yet one for MacOS. Our best advice at present is to either source another epub reader through the Apple App Store or to use ADE (Adobe Digital Editions). The MacOS download can be found here.

The process is very similar to that when using Bluefire: get an Adobe ID as per the earlier instructions, download and install Digital Editions, associate your installed Digital Editions with your Adobe ID, and you should be ready to go.

Update March 2018: Both Bluefire and ADE (Adobe Digital Editions) EPUB reader software is now being rolled out as part of the newest student Windows PC build. To check if the PC you are using already has these packages installed, loo in the Windows Start menu (bottom left-hand corner of your screen) and select All Programs. If installed, Bluefire and ADE will appear in the list. If you use screen-reading or text-to-voice software we would recommend using ADE in preference over Bluefire.


Trouble using Adobe Digital Editions?

If you use Adobe Digital Editions, please ensure you are running Digital Editions 4.5.x and to upgrade the software if you are running an older version to ensure the best user experience possible.